5.Grievance
- Any complaint or resistance within the Organization are termed as Grievance.
- The following tab will display all the Reports related to Grievance.
Dashboard
- Grievance dashboard will be shown as below image:
5.1.New tab:
- Click on Grievance tab → Click on New tab→ Click on Add.
1.Type: Select Type using dropdown.
2.Reported By: Select Reported by using dropdown.
3.Description: Enter the Description. After filling all the mandatory fields click on the Submit button. On click of submit, reports will be added successfully.
Once the report is generated it will be in New status.
- Post Assigning,the report will display in the Processing tab as shown below
- On click of the Closed Tab, users can view Closed reports in the Closed tab.
- On click of the Rejected Tab, users can view Rejected reports in the Rejected tab.
- Added grievance is displayed in Reports as shown in the below image.
- On click of the View icon, users can view.
- On click of the Edit icon, users can edit.
- On click of the Assign to, users can assign to then update.