5.Grievance

• Any complaint or resistance within the Organization are termed as Grievance.
• The following tab will display all the Reports related to Grievance.

Dashboard

• Grievance dashboard will be shown as below image:
  
  
  
  
  
  

  5.1.New tab:

• Click on Grievance tab → Click on New tab→ Click on Add.
  
  
  
  
  1.Type: Select Type using dropdown.
  2.Reported By: Select Reported by using dropdown.
  3.Description: Enter the Description.

• After filling all the mandatory fields click on the Submit button. On click of submit, reports will be added successfully.

• Once the report is generated it will be in New status.

• Post Assigning,the report will display in the Processing tab as shown below
  
• On click of the Closed Tab, users can view Closed reports in the Closed tab.
• On click of the Rejected Tab, users can view Rejected reports in the Rejected tab.
  
  
• Added grievance is displayed in Reports as shown in the below image.
  
• On click of the View icon, users can view.
• On click of the Edit icon, users can edit.
• On click of the Assign to, users can assign to then update.